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 Clare House Surgery

Newport Street
Tiverton
Devon
EX16 6NJ
Tel: 01884 252337
Fax: 01884 254401

   

 Welcome to the Clare House Surgery Website

 

Our telephone lines will be closed from 1.00pm on Thursday 16th October so that most of the doctors in the devon region can attend a meeting. The surgery will remain open for clinics already booked. If you need to contact a doctor urgently, please ring 111 and speak to the out of hours service. Our telephone lines will be taken over by Devon Doctors. Our telephone lines will open as usual on Friday 17th October from 08:30am.

 

 

 

Flu Clinics 2014

 

Clare House Flu Clinics start on Friday 3rd October 2014

 

YOU ARE ELIGIBLE FOR A FREE FLU VACCINATION, IF:

  • You have chronic respiratory disease
  • You have chronic heart disease
  • You have chronic kidney disease
  • You have chronic liver disease
  • You are diabetic
  • You have a weak immune system/Immunosuppression
  • You are over 65 years of age or are 65 prior to the 31/03/2014
  • You have a history of stroke or TIA or Multiple Sclerosis or a disease of the central nervous system
  • You are Pregnant
  • Those who are in receipt of carer's allowance, or those who are the carer of an older, disabled or Immunosuppressed person whose welfare may be at risk if the carer falls ill.

Please contact the practice to make an appointment for your flu vaccination on

01884 252337

 

PLEASE NOTE THAT WE WILL NOT BE SENDING OUT INDIVIDUAL INVITE LETTERS.

 


 

 

NEW ADDITION TO THE FLU PROGRAMME

Children aged two, three & four years, but not yet five by 1/9/2014.

 


 

 


 

NHS Summary Care Record

Clare House is introducing the Summary Care Record

 

As part of a mandatory, national programme all GP Practices have to make a summary care record for all their patients (unless the patient opts out) by September 2014.

 

 A Summary Care Record is an electronic record containing, key health information, which can be made available to NHS healthcare staff caring for you in an emergency or when the practice is closed. 

 

Click here for more information

 


 

 

 

 

Online Services are now active! 

 

 

 

With the successful completion of our move to EMIS Web our new clinical system we can now offer Patient Access, a collection of online service available via your PC, Mac, Smartphone and Tablet.

 

 

 

 

 

Patient Access is a service provided by Patient.co.uk that helps patients access the surgery online. There are a variety of features on offer including:

 

  • Checking, booking and cancelling appointments
  • Checking your medication and ordering repeat medication
  • Updating your contact information, especially mobile phone and email address

 

 

 

 

Getting started

 

 

To use the Access service you need to register for an account before you can log in.

 

 

For more information on how to register to use Patient Access please click here.

 

 

 

 

 

 

 

 

 


 

 

 

 

We have changed clinical computer system 

 

 

This has been a major piece of work for the practice team and we ask for your help, support and patience over the coming weeks as the team learn to use the new system.
 

Changes to Prescription Services

On 31st March 2014 the Repeat Prescription Order Line Closed.

Repeat prescription request are no longer taken over the phone

 

 

 

 


Important information about out of hours

 

Call 111 (free) when you need urgent health care out of hours but not for life-threatening (999) conditions.

 

 

 

 

From the 6th January 2014, if you need to call the out of hours service the telephone number you need to ring is:

 

111

 

 

The 111 service will help you to find the right care to meet your needs including the Devon doctors service.

 

This number is free of charge to ring from landlines and mobiles although you will need 1p credit on your mobile phone. It is be available 24 hours a day, 7 days a week and 365 days a year.

If you need urgent attention out of hours you will now be directed to call 111, the answerphone message has been updated to reflect this.

 

 

 


 

 

Choose Well

 

 

  

 

 

 

 

The Choose well campaign has been developed by Devon CCG to give people more information, to help you make the right decision on which services you choose based on your symptoms. This will help you access the right treatment and professional advice when you need it.

 

 

 

 

 

A&E Attendances - go to A&E for life threatening emergencies only

 

 

 

 

 

 

 

 

We were shocked to find out how much it costs every time one of us goes to A&E.  The CCG and practice has been working really hard to reduce inappropriate attendances but there are still approximately 300 A&E attendances every month.  Every time we go it costs the NHS between £56 and £245—even if you leave before you are seen.   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 Visit the CCG website for more details - Click Here

 

 

 

 

 


 

Onine Appointment Booking Using Patient Access 

 

  

 

Book appointments and order your medication online using your PC, Mac, Smartphone and tablet.

 

 

 

 

 

 

 

 

For more information about our online service click here

 

 

 


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